Sector: Software

Backed By: The Riverside Company

Location: Shrewsbury, UK

riverside Guestline logo

Guestline serves a broad customer base of independent hotels, hotel chains, pub companies and serviced apartments; delivering proprietary hospitality software solutions via the cloud. Guestline’s services essentially pay for themselves by driving up occupancy, average room rate and yield. Guestline is a trusted partner for properties in 20 countries across four continents.

The Riverside Company is a global investment firm focused on being one of the leading private capital options for investors, business owners and employees at the smaller end of the middle market by seeking to fuel transformative growth and create lasting value.

Since its founding in 1988, Riverside has made more than 850 investments. The firm’s international private equity and structured capital portfolios include more than 140 companies.

Riverside invested in Guestline in 2016, in order to support the company’s continued expansion in the UK, grow internationally (including add-on acquisitions), and invest in new technologies to add new products.

Services provided


We built a brand new, professional, and integrated 3 statement financial model. The model consists of:

  • Clearly defined input tabs for historic financials and model assumptions
  • The model included a comprehensive breakdown of the “nuts and bolts” of the business reflecting the key drivers of performance and a view of normalised earnings
  • Forecast financial outputs for P&L, Balance Sheet and Cashflow
  • Sensitivity and scenario functionality including Upside, Basecase and Downside
  • Summary tables linked to the model, to be used in board presentations
  • Fully integrated and user friendly


We successfully supported Guestline during the deal process. The model was used by Houlihan Lokey, and supported the sell side valuation.

The model has been adopted as part of the ongoing budgeting and forecasting process in Guestline.

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